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Scalability, flexibility and ease of use always come first for us

Informative wall display

Cardboard is a well-arranged dashboard that displays your real-time data on a display. With this you optimize the Customer Experience (CX) and improve the performance of agents (AX).

  • agents and supervisors can build their own boards
  • no extra PSO costs for extra dashboards
  • behavior & drop software intuitive,
  • easy and no help needed from us
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Call support for agents

With Branches, agents work more efficiently within the time they have. Branches is a decision tree in which all necessary information is provided for the agent who answers questions quickly, clearly and consistently. As an administrator you can adjust the information in real time. You decide which information will become available when. No technical or substantive knowledge is required to manage this tool. The design is super sleek and easy to use.

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Build your own call script

With Prose you can easily build scripts. Prose is designed and optimized to get the most out of your Customer Interaction Center (CIC) / Interaction Dialer.

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PLANR is a well-organized planner that prevents appointments from being planned twice. It shows the available times of all account managers in one clear screen. In addition, PLANR takes into account dynamic distances for travel time calculation and aligns rights with the agenda holder.

PLANR can be used as a stand-alone device, but comes into its own in a contact center environment. Information such as customer details, address details or appointment information is automatically displayed during the call.

Intelligent slots through:

  • Artificial intelligence (AI)
  • (previous) Location
  • Time of day
  • Route description
  • Best conversion
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