We implement various software solutions in order to arrive at a great way to communicate with your customer. Hereby we have in-depth knowledge to integrate systems with each other. We are also adept at migrating customers from on-premises system to a cloud solution, we can help you with any problem!
Need help quickly? Our 24/7 specialized help desk is ready for you.
Single point of contact for account management, consultancy and support
Structural support consultation
Knowledge session / application consultancy
Questions from administrators
Reporting incidents via our customer portal
Insightful reports via ticketing system
Annual central knowledge session for business and / or managers
Hardware support (appliances or 3rd party)
Managed Service (MACDs)
Bringing together various solutions into an omnichannel environment has been entrusted to us as an integrator. We use elements such as a routing engine of, for example, Genesys, Customer Engagement solutions and, if desired, planning tools to achieve a fully-fledged design. It is important to investigate which channels suit your customers. We ensure flawless integration.
We support you with:
advice on the use of media type
design of the solution
Service and Maintenance
In case you have a shortage of administrators, or your administrators are needed on another project? 3Fiftynine can help your organization with extra manpower. By taking a bundle of hours, it is easy to switch and we can switch in the short term or remotely.
We are the experts in contact center solutions. Curious how we can help you?
The information on this website has been collected and compiled with the greatest possible care. No rights or claims can be derived from the content on this website. 3Fiftynine accepts no liability for consequences arising from any defects in accuracy, completeness or the up-to-date nature of the information offered on this website.