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Solutions

Scalability, flexibility and ease of use are always our priority. View our solutions here.

Real-time dashboard for your wall display

CardBoard is a well-arranged dashboard that displays your real-time data on a display. With this you optimize the Customer Experience (CX) and improve the performance of agents (AX). Cardboard.cx works with Mitel MiCC and Genesys PureCloud and PureConnect

  • agents and supervisors can build their own boards
  • no extra PSO costs for extra dashboards
  • drag & drop software
  • intuitive, easy and no help from us
Request a demoMore info

Call support for agents

With Branches, agents work more efficiently within the time they have. Branches is a decision tree in which all necessary information is provided for the agent who answers questions quickly, clearly and consistently. As an administrator you can adjust the information in real time. You decide for yourself which information becomes available when. No technical or substantive knowledge is required to manage this tool. The design is super sleek and easy to use.

Request a demoMore info

Build your own call script

With Prose you can easily build scripts. Prose is designed and optimized to get the most out of your Customer Interaction Center (CIC) / Interaction Dialer.

Request a demo

Genesys PureCloud

PureCloud is a package of cloud services for enterprise-grade communication, collaboration and contact center management. Built on top of Amazon Web Services (AWS), PureCloud uses a distributed cloud environment that provides secure access to organizations around the world with a marginal IT footprint.

More info

Genesys PureConnect

Genesys PureConnect is a hybrid call center solution that offers users various tools and functionalities that help them manage their business activities and communications from one integrated platform. It helps, among other things. agents to manage customer interactions via e-mail, chat, text and social media.

More info

Mitel MiCC Business

Whether you are a small company trying to compete as a large company or a large company looking for the flexibility of a small company, Mitel offers all-in-one communication, collaboration and contact center solutions that you can own or which you can subscribe to, so that you can do more with less. As an MSA Partner, we develop standard and customized solutions for MiCC Business.

More info
WHAT OUR CLIENTS SAY
About
CardBoard
:
With CardBoard we have the ability to display multiple workflows simultaneously. In this way we give agents more insight.
Bart van Hemert
Workforce Management Specialist
at
AON
AON
Bart van Hemert
Workforce Management Specialist
at
AON
AON
About
Advies
:
3Fiftynine has the knowledge and skills to set up the best telephone system.
Peter Berkel
Online Marketeer
at
RRS
RRS
Peter Berkel
Online Marketeer
at
RRS
RRS
About
Branches
:
Branches is the tool that we needed to effectively help our patients on the phone.
Annemei Pattje
Head of the patient contact center
at
Flevoziekenhuis
Flevoziekenhuis
Annemei Pattje
Hoofd van het patiëntcontactcentrum
at
Flevoziekenhuis
Flevoziekenhuis
Over
CardBoard
:
Met CardBoard hebben we de mogelijkheid om meerdere werkstromen tegelijk weer te geven. Daarmee geven we de agents meer inzicht.
Bart van Hemert
Workforce Management Specialist
at
AON
AON
Bart van Hemert
Workforce Management Specialist
at
AON
AON
Over
Advies
:
3Fiftynine heeft de kennis en kunde in huis om het beste telefoniesysteem neer te zetten.
Peter Berkel
Online Marketeer
at
RRS
RRS
Peter Berkel
Online Marketeer
at
RRS
RRS
Over
Branches
:
Branches is hèt hulpmiddel dat we nodig hadden om onze patiënten effectief aan de telefoon te helpen.
Annemei Pattje
Hoofd van het patiëntcontactcentrum
at
Flevoziekenhuis
Flevoziekenhuis
Annemei Pattje
Hoofd van het patiëntcontactcentrum
at
Flevoziekenhuis
Flevoziekenhuis