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Branches.cx

With Branches you store knowledge in a user-friendly product. This gives every agent access to the same information.

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FEATURES

Simplicity is central

A simple tool to offer your colleagues the knowledge they need. They can intuitively find the answers they are looking for.

Find answers with one click

When you search for information for a customer, you simply select the topics you want to know more about by clicking on them.

Easily keep content up-to-date

Keeping your information up-to-date is easy: you work in a user-friendly environment that looks exactly the same as the user side.

Follow the "heartbeat" of the customer contact

On our statistics page you will find a clear overview of which information is used the most and when and where answers are found - or not.

Unlimited content

You can store as much information as you want and thus create the exact environment that your organization needs.

Connect

Branches works perfectly as a stand-alone product and can easily be connected to your telephone system to improve efficiency

HOW BRANCHES WORKS
Easily keep content up-to-date
Make content accessible with a unique link
Unlimited amount of information
Connected to your telephone system
Employees find answers with one click
Monitor the heart rate of your customer contact

Interested in Branches.cx?

WHAT OUR CLIENTS SAY
About
CardBoard
:
With CardBoard we have the ability to display multiple workflows simultaneously. In this way we give agents more insight.
Bart van Hemert
Workforce Management Specialist
at
AON
AON
Bart van Hemert
Workforce Management Specialist
at
AON
AON
About
Advies
:
3Fiftynine has the knowledge and skills to set up the best telephone system.
Peter Berkel
Online Marketeer
at
RRS
RRS
Peter Berkel
Online Marketeer
at
RRS
RRS
About
Branches
:
BranchesCX is the tool that we needed to effectively help our patients on the phone.
Annemei Pattje
Head of the patient contact center
at
Flevoziekenhuis
Flevoziekenhuis
Annemei Pattje
Hoofd van het patiëntcontactcentrum
at
Flevoziekenhuis
Flevoziekenhuis
Over
CardBoard
:
Met CardBoard hebben we de mogelijkheid om meerdere werkstromen tegelijk weer te geven. Daarmee geven we de agents meer inzicht.
Bart van Hemert
Workforce Management Specialist
at
AON
AON
Bart van Hemert
Workforce Management Specialist
at
AON
AON
Over
Advies
:
3Fiftynine heeft de kennis en kunde in huis om het beste telefoniesysteem neer te zetten.
Peter Berkel
Online Marketeer
at
RRS
RRS
Peter Berkel
Online Marketeer
at
RRS
RRS
Over
Branches
:
BranchesCX is hèt hulpmiddel dat we nodig hadden om onze patiënten effectief aan de telefoon te helpen.
Annemei Pattje
Hoofd van het patiëntcontactcentrum
at
Flevoziekenhuis
Flevoziekenhuis
Annemei Pattje
Hoofd van het patiëntcontactcentrum
at
Flevoziekenhuis
Flevoziekenhuis
Nederlands
English