Interaction Marquee: End of Life

From October 12th, 2021, Interaction Marquee is no longer supported by Genesys and  users are forced to look into other solutions.

What you should know:

Interaction Marquee End of Life announcement

Genesys customers were unpleasantly surprised that Interaction Marquee is becoming obsolete and not supported anymore, starting from October 12, 2021.

End of Life Marquee; what does that mean to you as customer?

Now Interaction Marquee is no longer supported, you as user are on your own sorting out Marquee issues. In practice meaning you need to break your head around stuff you don't want to be bothered with. We've listed everything for you, so you know what to expect from October 12th, 2021.

What alternatives to Interaction Marquee are there?

Thankfully, there are (way) better solutions for Interactive Marquee. We've listed everything for you, so you don't need to figure it out yourself.

Your contact center performance is about to go down

With Interaction Marquee disappearing, your real-time statistics disappear. It will stagnate the day-to-day handling within contact centers. Don't wait for failure to happen, act now! 

Compare the goods


CX Insights


Implementation time

200 Hours

10 minutes. You can totally do it yourself
(we're there to help if you want to)


Core license  $ 260 per year, per supervisor
Designer $ 414 (for building your own boards)
No free duplicate displays

Number of boards.
Duplicate displays are free

Installation fee

> $ 10,000


Ease of use

You will always need IT in order to create dashboards, change statistics or visuals.
Need of product training

Start right away in the browser. On any device. It doesn’t matter if you are operating on either Windows, Mac or Linux. You can fully operate it yourself. No training needed.

Future proof

Only for Genesys products

All platforms are supported: Genesys, Mitel, Avaya, Cisco and more.

Operating system

On premise Linux operating system

Cloud, no hardware needed

Redundant (ha)

Optional. You'll need two Linux operating systems.


Accessible for remote workers


Yes. It's scalable on multitude of mediums

Do we have your attention now?

Insights in real-time data via future-proof solutions. Never to worry about technology changes. Easy to use without out of proportion implementation fees (actually, no implementation fee at all). In short; are you looking for a solid, better, alternative for Marquee? Allow us to convince you in 3 minutes and 59 seconds.

Our CardBoardCX clients:

Tell us about your pain points

We believe that anything is possible and always find the right solution. And if the solution doesn't exist, we just design and develop it.

Stijn van Zanten
Product owner