Genesys customers were unpleasantly surprised that Interaction Marquee is becoming obsolete and not supported anymore, starting from October 12, 2021.
Unfortunately, this product providing insights in real-time statistics is soon to become obsolete. We know as no other how vital access to real-time statistics is, so we feel obligated to inform all Genesys partners and customers about this not-so-public announcement.
Genesys customers were unpleasantly surprised that Interaction Marquee is becoming obsolete and not supported anymore, starting from October 12, 2021.
Unfortunately, this product providing insights in real-time statistics is soon to become obsolete. We know as no other how vital access to real-time statistics is, so we feel obligated to inform all Genesys partners and customers about this not-so-public announcement.
