Solutions for your contact center

Scalability, flexibility and ease of use are always our top priorities.

Insights

Realtime dashboard voor your wall display

CardBoardCX is the accurate visualization of the customer experience divided into charts, figures and images that are essential for your contact center employees. CardBoardCX continuously delivers important customer experience information that your agent needs to know to give the customer the best experience. This optimizes the Customer Experience (CX) and improves the performance of agents and Agent experience (AX)

  • Genesys PureConnect
  • AVAYA CMS
  • Mitel MICC
More information

Knowledge

Callsupport for agents

With BranchesCX, agents work more efficiently within the time they have. BranchesCX is a decision tree that contains all the necessary information for the agent who answers questions quickly, clearly and consistently. As an administrator, you can adjust the information in real-time. You decide which information becomes available and when. No technical or substantive knowledge is required to manage this tool. The design is super sleek and easy to use.

More information

Connectivity

Control telephone costs

Telephony at the office is fully equipped. But your staff now works completely from home. How do you ensure that your employees are easily accessible, without costs skyrocketing? Save up to 90% with our solution.

More information