Compatible with

Actionable boards

It's important to be able to act immediately and manage your team when queues pile up. Stay informed with alerts when an agent's call is taking too long or exceeds handling time per call.

CardBoardCX visually represents the customer experience, broken down into charts, figures and images essential to your call center agents.

Better than Mitel Contact Center Dashboard
Better than the standard Avaya CMS Dashboard
Clear overview about your KPI's
Understandable for everyone in the blink of an eye
Easy to set up yourself (WYSIWYG Editor)
Insight into your contact center data
Immediately insightful when KPIs are exceeded
Always up to date information

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In 3 easy steps

Step 1: Connect

Connect in 3 steps with multiple customer contact platforms, such as Genesys PureConnect, Avaya CMS and Mitel MiCC Business.

Step 2: Create

Create your own dashboard with the KPIs that are important for you and your agents: you determine not only what you want to show, but also how you show it. Use charts, numbers and images to design your dashboards.

Step 2: Create

Create your own dashboard with the KPIs that are important for you and your agents: you determine not only what you want to show, but also how you show it. Use charts, numbers and images to design your dashboards.

Step 3: Share

Customize your board without limits, display the key performance indicators of your contact center and publish. You can display one and the same board for free on different screens in your customer contact center or with agents working from home.