Gain insights with CardBoardCX

Actionable dashboards for your contact center agents

How many agents are currently available? What is the average waiting time? Get realtime insights in your KPIs and SLAs where and whenever you want.

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Actionable boards

It's important to be able to act immediately and manage your team when queues pile up. Stay informed with alerts when an agent's call is taking too long or exceeds handling time per call.

CardBoardCX visually represents the customer experience, broken down into charts, figures and images essential to your call center agents.

  • Better than Mitel Contact Center Dashboard
  • Better than the standard Avaya CMS Dashboard
  • Clear overview about your KPI's
  • Understandable for everyone in the blink of an eye
  • Easy to set up yourself (WYSIWYG Editor)
  • Insight into your contact center data
  • Immediately insightful when KPIs are exceeded
  • Always up to date information


In 3 easy steps

Step 1: Connect

Connect in 3 steps with multiple customer contact platforms, such as Genesys PureConnect, Avaya CMS and Mitel MiCC Business.

Step 2: Create

Create your own dashboard with the KPIs that are important for you and your agents: you determine not only what you want to show, but also how you show it. Use charts, numbers and images to design your dashboards.

Step 2: Create

Create your own dashboard with the KPIs that are important for you and your agents: you determine not only what you want to show, but also how you show it. Use charts, numbers and images to design your dashboards.

Step 3: Share

Customize your board without limits, display the key performance indicators of your contact center and publish. You can display one and the same board for free on different screens in your customer contact center or with agents working from home.

CardBoardCX in 90 seconds

In 90 seconds explained what CardBoardCX has to offer you

Why Our Customers Love CardBoardCX

Beoordeling door klanten: 8.8

"I configured the wallboard of 3Fiftynine in less than 15 minutes myself."
Nigel Wilton
IT Manager
Fittleworth Medical Ltd
Fittleworth Medical Ltd
Nigel Wilton
IT Manager
Fittleworth Medical Ltd
Fittleworth Medical Ltd
With CardBoardCX we have the ability to display multiple workflows simultaneously. In this way we give agents more insight."
Bart van Hemert
Workforce Management Specialist
AON
AON
Bart van Hemert
Workforce Management Specialist
AON
AON

These numbers tell the tale

150

happy clients

34

partners

367

actionable boards

3

connectors

Used by managers, supervisors and agents at companies like:

Tell us what you need

If the solution doesn't exist yet, we will simply design and develop it.

Stijn van Zanten
Product Owner