Our privacy principles
At 3Fiftynine, we do our utmost to ensure that your personal information is protected and never misused. To improve our technology, support and your experience, we collect data to help us do this. We protect this data carefully and handle it with discretion. We are clear about how to use it and always make you aware of the data you share.
Your privacy has been taken into account in everything we do. Privacy policy can be complicated. We have tried to make our policy as clear as possible and summarize in our privacy principles below how 3Fiftynine handles your personal data.
You can read the full policy (in dutch) here.
3Fiftynine provides contact centers with tools and solutions that help to work more efficiently and to get more profit from customer contacts. We go for customization, because every customer has different wishes, possibilities and challenges. This entails responsibility. We consciously only collect the much-needed data and treat it with respect. We give priority to the protection of your privacy and to the protection and safe storage of your data.
Online products/services (CardBoardCX, BranchesCX)
Customer service and support
3Fiftynine marketing
Product registration
Your name
So that we can identify you and provide personalized customer service and support.
Online producten/diensten (CardBoard)
Klantenservice en support
3Fiftynine marketing
Productregistratie
Your telephone number (landline and mobile)
So that we can contact you.
Online producten/diensten (CardBoard)
Klantenservice en support
3Fiftynine marketing
Productregistratie
Your email address
So that we can communicate with you about your orders, your 3Fiftynine products / services and the latest developments.
Online producten/diensten (CardBoard)
Klantenservice en support
3Fiftynine marketing
Productregistratie
License of your 3Fiftynine products
So that we can help you if something goes wrong, with upgrades, maintenance etc.
Online producten/diensten (CardBoard)
Klantenservice en support
3Fiftynine marketing
Productregistratie
Your addresses
So that we can check your payment details.
Online producten/diensten (CardBoard)
Klantenservice en support
3Fiftynine marketing
Productregistratie
Your payment details
So that we can process your secure payments to us, including your customer ID, tax number (optional), currency, email address, address details, credit card details (last 4 digits) and your subscriptions.
Online producten/diensten (CardBoard)
Klantenservice en support
3Fiftynine marketing
Productregistratie
Your title and position
To get a good picture of your activities and position within the organization so that we can provide you with targeted support.
Online producten/diensten (CardBoard)
Klantenservice en support
3Fiftynine marketing
Productregistratie
Login details of the management accounts of products and services that have been purchased and / or on which 3Fiftynine provides support
To ensure that we have access to the systems so that we can help you properly. Think of username, email address, login credentials, IP addresses, passwords, VPN data, link to the server (incl. Username and password), list of groups.
Online producten/diensten (CardBoard)
Klantenservice en support
3Fiftynine marketing
Productregistratie
Cookies
So that we can improve and customize your experience with our websites. Cookies are also important for online purchasing of our products / services.
Online producten/diensten (CardBoard)
Klantenservice en support
3Fiftynine marketing
Productregistratie